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mWise Complete provides organizations with an unlimited, all inclusive technical support service that handles everything from the day-to-day I.T.
operations to assisting in planning and budgeting of your future I.T. needs. With mWise Complete, Intelinet Systems focuses on every aspect of your
technology needs so that you can focus on your business. mWise Complete provides unlimited service and solutions at a flat monthly rate including
help desk services, online remote support, preventative maintenance, remote and onsite technical remediation, advanced email security and continuity
and a sophisticated disaster recovery solution.
Mitigating your Risk
Because you can request service as often as you like and all these services are at a flat monthly rate, your technical support financial risk is
transferred to Intelinet Systems. The burden of making your I.T. environment efficient and trouble free is on Intelinet Systems's technical support. In other
words, your best interest; having a smooth trouble free environment that allows you to focus on your business, becomes Intelinet’s best interest.
Couple this with a true disaster recovery solution, online remote support, comprehensive set of proactive business tools, and services, and you have a true business
partnership.
Your New Technical Staff
When you engage one of the Intelinet Systems’ experts, you engage with an entire company dedicated to complete satisfaction of your technical support needs.
Our technical support services staff consists of Microsoft Certified System Engineers (MCSE), Microsoft Certified Professionals, VMware Certified Professionals,
Manufacturer Trained A+ Technicians, .NET Software Engineers, Solution Specialist in various I.T. areas, Help Desk Specialist, NOC Engineers and
Technical Account Executives.
Lets Get Started
Call an Intelinet Systems Business Consultant today and learn more about the mWise Complete managed services and how it can enhance your business.
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Benefits
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- Unlimited Service. Call as often as you need. Empower your employees to get the I.T.
help they require.
- Break/Fix services on all managed devices Includes labor for hardware repair.
- Help Desk / Remote Technical Support Services Center. 24x7 assistance, Online Remote Support. Unlimited support. Help available
in seconds. Calls answered directly by an engineer ready to help.
- Complete Backup and Disaster Recovery. Full recovery in minutes and not days by Online remote support. Onsite
backups for quick access. Offsite data storage at SAS 70 Type II Data Center. Bare metal recovery. Archives.
- Advanced Email Protection. Anti SPAM. Anti Virus. Email continuity. Remote access of
email in the event of a disaster.
- Proactive Systems Monitoring. Over 255 monitored events. Issues resolved before they
affect your business.
- Preventative Maintenance.Critical Updates, Service Packs and temp file management.
- Vendor Management
- Desktop and Server Anti-virus included and managed
- Anti Spyware included
- Quick web based issues submission & online remote support
- Quarterly business reviews and reporting
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