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SERVICES

Computer Repair

IT Outsourcing

Managed Services

All Inclusive IT

Maintenance/Monitoring

Image Backup/DRS

File Backup/DRS

Backup Recovery Testing

SPAM and Virus Control

Printer Repair

QRG (Pricing)

Warranty Services

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TESTIMONIALS

mWise Essentials

Keeping your network on-line and healthy is crucial to the success of your business. mWise Essentials ensures network availability through continuous and comprehensive preventive maintenance of servers, desktop and laptops, all at an affordable monthly fee. Employee productivity is maintained by safeguarding the desktop environment with endpoint security which in turn reduces downtime and costly interruptions. mWise Essentials delivers the necessary maintenance, monitoring and protection that every network requires.

Feature Rich

mWise Essentials utilizes a non intrusive agent that assists in conducting day to day preventive maintenance services and provides the fundamental data for monitoring. An anti-virus and anti-spyware package is also bundled with the mWise Essentials offering at no additional cost. The service also includes anti-virus management, scheduled processes to clean up temporary files and patch management services to apply critical security patches. The platform collects detailed systems information and provides inventory, systems changes, and preventive maintenance activities reporting.

Scheduled Preventive Maintenance

The table below displays each of the preventive maintenance activities and when each takes place:

Activity	Schedule
Monitoring	Consistently
Asset data collection	Every Monday and Thursday
Spyware deletion	Every day
Temp File deletion	Every Tuesday and Friday
Anti-virus signature update	Every 4 hours
Patch assessment	Every Wednesday
SMART check	Every Monday and Thursday
Executive Summary	Monthly

Benefits


Monitoring
	24X7 Server Monitoring and Alerting
	Monitoring and alerting of desktop health
	Critical and Non-Critical Alerting procedures
	Alerting is customizable to environment
Preventative Maintenance
	Automated preventative procedures
	Scheduled Security Patch Management
	Validation of Anti-virus signatures and updates
	Spyware Scan and Removal
	Desktop temp file removal
	Desktop Internet debris cleanup
	Backup validation for completed backups
Reporting
	Executive reporting
	Asset Tracking & Reporting
	On demand ad hoc reports
Bundled Security Suite
	Includes Anti-virus and management
	Included Anti-Spyware and management
	Blocks POP3 SPAM
	Prevents exposure to risky web sites
	Protects online transactions
	Filters instant messaging (IM) content
	Confirms secure Wi-Fi connections
	Locks down select files and folders
	Detects and removes conventional threats

Business Partners, Microsoft Gold Certified Partner, VMware Enterprise Partner, Cisco Partner, HP Preferred Partner, Dell Certified Partner, Dallas, Texas