service request

Intelinet Systems employs a highly trained service dispatch team to assist you in getting your IT equipment repaired on-site. Our service tracking application has changed and the online service request is only available from your partner portal. (See your administrator for login details)

If you do not have a portal login you can contact our service support team at 972-331-3371.

You can also open a ticket directly in our application by emailing our ticketing system at:

Please include as much detail in the email as possible for the service request.
- If Equipment related, include model and serial number
- Include the issue that you are experiencing
- Include the location of the call