Account Services

Account Management

Account Management

At Intelinet Systems, our Account Management team is a direct extension of your team. We work for your benefit in finding the product and solutions that meet your needs and your budget. Exploring solutions and helping weigh your options before making purchase decisions that can impact your business is one of our primary goals in providing a high level of value. The strength and breadth of our team’s understanding of current and emerging technologies allows your account manager to ask the right questions, actively listen, and provide the solution that meets your business requirements.

We ask a lot of our Account Managers in the hope that they will always be there for you when you need them.

Account Manager Duties:

  • Understand your business and your business direction
  • Develop strong relationships with key personnel on your team
  • Propose new solutions to help drive IT Initiative and automation
  • Research and source new hardware and software and provide competitive proposals
  • Keep a watchful eye on service tickets and follow up when needed
  • Assist you with ticket escalations
  • Prepare reports and make sure you have the data to make informed decisions.
  • Always just a phone call away to assist you
  • Be a trusted advisor and an Intelinet resource that you can leverage
  • Schedule quarterly business reviews and be a liaison between you and our Services Department

Customer Advantage Includes:

  • Consultative Sales Approach
  • Professional Product Procurement Service
  • Product Licensing Services
  • Product Sourcing Services
  • Managing Manufacturer rebates and specials
  • Team Approach to support your needs with an inside and outside sales force
  • Escalation Procedures to ensure your product is delivered when needed
  • E-commerce store for convenient on and off hours research and pricing
  • Automation for tracking and renewing your assets such as annual subscriptions, licensing, and hardware warranty expiration
  • Regular touches to ensure your needs are met

Contact our sales team to experience the Intelinet Systems Customer Advantage.