Network Solutions

Network Monitoring | Management

Network Monitoring and Management

With business-critical software applications and data now in the cloud, networks are the gateway to everything your employees need to do their jobs. And if a problem causes the network to go down, it can bring your operation to a grinding halt. That interruption means lost productivity, and of course, lost revenue. With Managed Wise NetConnect, backed by Auvik’s industry-leading network management software, your network will just work. Kind of like electricity, it’ll run silently and reliably in the background, powering your business to do what it does best.

Managed Wise NetConnect is a network infrastructure remote monitoring and management (RMM) solution that is bundled with various levels of engineering services that meet your organization’s requirements. NetConnect is a cloud-based solution that enables the Intelinet Network Operations Center (NOC) engineers to manage and remediate the network remotely, reducing the fees that you would generally have with an on-premise solution.  Since this is a cloud-based solution, we force multi-factor authentication to secure your network. Information such as device credentials and configuration data are encrypted using AES-128. They’re decrypted and made available to the system only as needed by a vested Intelinet Engineer.

Managed Wise™ NetConnect

Network Monitoring​​

  • Alerts and Notifications
  • Preconfigured and Custom Alerting
  • Rich Statistics – Understand and improve networks with usage and health stats
  • Live and Historic Data – Live network performance monitoring with detailed logging
  • Context-Aware Data – Relevant and actionable information tailored to each device type

Network Topology

  • Network mapping – Physical and logical topologies
  • Inventory Reports – Profiles for every device on your network
  • Network connectivity – View how everything connects
  • IP Address Management –Listing of all IP addresses currently in use and on which devices
  • Password Management – Encrypted and securely stored

Troubleshooting

  • Network Evidence – Know where a device has been seen across your network
  • Debug Data – Data collected and pooled for easy engineer access
  • Configuration Management – Documentation on all running configurations and automated backups every time a configuration is changed
  • Configuration Restore – Restores of most recent configuration or from history

Advantage Services

  • Remote remediation services for each of the covered devices
  • Firmware updates if MFR support agreements are in place
  • Remote services for end user adds, moves and changes for applicable systems such as Firewall VPN
  • Firewall rule adds, deletes, and modifications
  • Reporting and Data Analytics
  • Configuration Analysis and suggestions for improving the performance and stability of your network

Firewalls | Switches | Routers | Wireless Controllers | Wireless Access Points | Physical Servers | Hypervisors | Virtual Servers | Storage | Load Balancers | Packet Processors | Workstations | Phone Systems | Phones | Tablets | Printers | Copiers

Rely on the Intelinet Network Engineers to

  • Remotely monitor your network and spot potential issues before they affect your connection and productivity
  • Assess your network and ensure it’s designed to support your current and evolving business needs
  • Reduce your network risk and rapidly resolve issues with real-time network configuration backups
  • And much more!

Managed Wise™ NetConnect Service Levels Available

NetConnect Essentials

All the features in this document with the exception of Troubleshooting Services and Advantage Services

NetConnect Enhanced​

All the features in this document with remote Troubleshooting Services and remote Advantage Services

NetConnect Elite

All the features in this document with remote and onsite Troubleshooting Services and Advantage Services