Data Center

Managed Data Center

Managed Data Center

Intelinet Systems Network Operation Center monitors and remediates issues as alerts are triggered. We set threshold notifications to identify issues before it can affect the device or the overall network. Our monitoring agents are customized to automatically open a support ticket and using predefined scripts, automatically remediate the issue. If the issue cannot be resolved instantly, the NOC team jumps in and begins the diagnoses and remediation of the issue. In the event that the NOC cannot successfully and expediently resolve the issue, or if it requires an on-site visit, it is then escalated to our Level 2 Engineers. These engineers can also leverage or escalate to our Level 3 Engineers, who are the subject matter experts.

In today’s networking climate it is imperative that the IT tools any organization uses provide the most insight to issues and uses automation to their maximum capabilities. Our core monitoring and management solutions fully integrate with each other, providing all Intelinet technical and sales staff access to critical information required to successfully manage your network.

At Intelinet, we take your security very seriously. As such, we enforce multi-factor authentication and all sensitive data (such as system passwords) is encrypted and protected via role-based access, on a need-to-know basis only.

Data Center Offerings Include

  • Colocation Services
  • Infrastructure as a Service (IaaS)
  • Desktop as a Service (DaaS)
  • Complete Cloud Solutions

Data Center Benefits and Features

  • SSAE 16 SOC-2 Type II, HIPAA and PCI audited and compliant
  • Located in Collin County
  • Fast and accurate delivery
  • 24/7 onsite support and access
  • Proximity and biometric access control
  • Your data is safe and your business will run on:
    • 2(N+1) Power Plant with Redundant UPS
    • Redundant standby generators that are tested weekly
    • Self-healing, redundant IPv4 and IPv6 10G networks
    • Over 300 fibers available on 6 underground conduits
    • Redundant Computer Room Air Conditioning (CRAC)
    • Redundant AC Power to each Rack
    • Redundant Bandwidth to each Rack
    • Clustered Cisco Firewalls
    • Redundant Core Network Switches

IT Infrastructure Services

  • Monitoring and Preventative Maintenance for Servers and Operating Systems
  • OS and Application Patch Management
  • End Point Security
  • Clustered Edge Security
  • Site to Site VPN / User VPN
  • Secure Remote Desktop Gateway Services
  • IT Support includes both remote and onsite Remediation Services
  • Virtualization Platform Monitoring and Management (VMware and Hyper-V)
  • Backup and Disaster Recovery:
    • Server Replication Services
    • Image Management Services
    • File Backup Services
    • Optional DR sites in East and West Coast Data Centers
  • Hands on support for self-managed infrastructures
  • Hardware Upgrades and Migrations
  • Microsoft Server Licensing available on monthly basis via Microsoft SPLA on all managed servers
  • Hosted Exchange Services

For the many companies that have already migrated certain elements of their IT infrastructure to the cloud, whether it is Office 365 or Google for Work, your venture into the cloud has already begun. When you are ready to pursue a deeper hybrid solution or fully move to the cloud, Intelinet’s Data Center and Cloud professionals will be there to assist with your questions.