Nationwide IT Services
Property Management Company IT Solutions
Managed IT Services for Property Management Companies – Nationwide Support for Multi-Site and Multifamily Organizations
Intelinet Systems provides managed IT services, helpdesk support, cybersecurity, and nationwide onsite assistance specifically designed for property management companies and multifamily organizations. Whether you manage 5 properties or 500, we deliver centralized IT support that scales with your portfolio – including support for Yardi, RealPage, and Entrata – so your teams stay productive and your residents stay connected.
What We Support
- Property management platforms: Yardi Voyager, RealPage, Entrata
- Nationwide onsite technicians for new acquisitions and dispositions
- Lease-up IT setup for new developments and community openings
- Multi-site network installations including Wi-Fi, cabling, and access points
- Centralized helpdesk serving all your locations from a single point of contact
- Construction trailer IT setup for active development sites
- Change-of-management transitions and property take-overs
- Mobile device management (MDM) for on-site property staff
- Microsoft 365 procurement, migration, and ongoing support
- Internet turn-up services when switching providers
Why Property Management Companies Choose
Intelinet
We understand that property management is a distributed business. Your leasing offices, maintenance teams, and corporate staff may be spread across dozens of cities – and they all need reliable IT that works without constant intervention from you. Intelinet Systems has supported multi-site property management organizations across the United States for over 40 years, including companies managing apartment communities, commercial portfolios, and mixed-use developments.
We subscribe to vendor credentialing and compliance platforms including Compliance Depot (RealPage), NetVendor, and VendorCafe, and we support invoicing through RealPage OpsTechnology and VendorCafe – so we fit into your existing workflows without friction.
Our Service Model
Onsite Support
We dispatch technicians to your properties across the US – whether for a scheduled network installation, an emergency outage, or a planned property take-over. 4-hour and next-business-day response options available.
Remote Helpdesk
Our Dallas-based helpdesk operates 13 hours a day, 5 days a week as standard, with 24×7 options for organizations that operate around the clock. Your leasing staff, maintenance teams, and corporate users all reach the same team.
Project Services
Acquisitions, dispositions, lease-ups, and new construction – we manage the IT component so your operations team can focus on the property itself.
Onsite and Remote Ad-Hoc
Per-Incident Services
IT incidents can strike at any time. Intelinet Systems has the capabilities to provide onsite and remote services to remediate client issues with:
- Workstations
- Printers
- Wi-Fi and wired connectivity
- Internet outage
- Adds, Moves & Changes
On-boardings | Off-boardings For Employee Management – Onsite and Remote
Employee technology management is one of the most important aspects of running any successful property management venture.
Intelinet Systems provides onsite and remote services to assist your team with:
- New Employees
- Exiting Employees
- Employee Changes
Let us save you some time and let you focus on bigger picture details outside of employee on-boarding and off-boarding management.
On-boardings | Off-boardings For Location Management – Onsite and Remote
Intelinet’s team of resources will assist you with property take-overs, Change of Management, off-boardings and follow your process and procedures to make each project move quickly and efficiently.
Intelinet Systems provides onsite and remote IT services to assist your team with:
- New Property spin-up
- Property Take-overs
- Property Transfers
- Notice of Management / Changes of Management
- Changes in Ownership
- On-boardings and Off-boardings
Whether it is just hands on at the property or a full-on IT project, our team is professional and works fully on your behalf for a smooth and reliable experience.
Cabling Services
Cabling services play a vital role in any IT solution. They provide the physical infrastructure that supports the data, voice communications, and security.
Some of our most requested cabling services include:
- Replacement drops for bad cables
- New drops for expansion
- Cabling cleanup, drop identification, cable management and organization
- Low voltage cabling runs and drops
- Network demarcation extension services
- Telco and network wiring reorganization, wire management and overall cleanup
- Wireless Networking – Coverage Optimization
- Video Surveillances – Camera Systems – DVR
- Key Fob Systems – Auto Open Gates and Doors
- Fiber Optics
- Phone Systems
- Cellular Antennas
- Outdoor/Indoor Wireless Campuses
Internet Cut-over / Turn Up Services
When you’re switching internet providers, the last thing you want is for your internet to be down during the transition. That’s where internet turn up services from Intelinet Systems come in.
Our services ensure that your internet is up and running smoothly before your old service is cut off. This way, you can avoid any disruptions in your service.
From new network installs, firewalls creation, general switches, Wi-Fi connectivity, and cabling, our turn up services are a vital part of any IT solution.
Business Class Phone System / VoIP Installation Projects
Intelinet Systems can help your properties stay connected via an effective business class phone system. Our services are perfect for small or large offices.
Our cloud-based unified communications and collaboration platforms enable users to be more mobile, more productive, and share ideas and content through a single system.
VoIP, or Voice over IP, is a system that allows users to make and receive calls over the internet rather than through a traditional phone line. This can provide a number of advantages, including lower costs, improved call quality, and increased flexibility.
Our VoIP installation services include:
- Site Surveys and Site Prep
- White Glove Deployment Services with Onsite hands
- Configuration and Setup Services
- Issues resolution
- And on-going support
Our team even helps you design, procure, deploy, and support your system.
New Office Buildout
When a company expands or moves to new office space, they often need to build out the new space to accommodate their needs. A new office build out, can be complex and time-consuming.
Intelinet Systems can help to simplify the process and ensure that everything is properly installed and configured. Let us help your office buildout with the following services:
- Cabling, Complete Rewire, single drops, server room cabling and cable management
-
Wi-Fi analysis and mapping, deployment, and cloud management
- Guest Network Setup / Guest Marketing Capture
- Product Procurement Services
-
Voice and Internet Circuits
- Procurement and Deployment Services
- Designed for Corporate to get residual monthly revenue for each deployment
- On-Premises Phone or Cloud VoIP Solutions (Design, Deploy, Support)
Mobile Device Management
Mobile device management (MDM) helps businesses manage and secure mobile devices. Our management solutions can help property management teams practice effective mobile monitoring, security, ensure swift Help Desk support, provide data and voice, app management, and more!
Our full series of MDM services include:
- Procurement services for maintenance, leasing, and any other mobile solutions
- Staging, Kitting, and Shipping direct to end users
- Direct Bill and Accounting Services
- Customized Pre-set Device Policies
- Corporate Mobile Application Deployment and Updates
- Voice and Data or Data Only Plans
-
Help Desk Support
- Device Support
- App Support
- Geo Location Services
- Device lock-out / Password reset assistance
- And more
Special Project Services and Project Management
- Relocation Services
- Deployment Servies
- Network Discovery and Audits
- On-boarding and Off-boarding Services – Property and Employees
- And on-going support
Microsoft Office 365
Microsoft Office 365 is essential to any management team. Our team can help you procure software, migrate data, deploy, and provide optimal support when you need it.
IT Product Procurement Services
Getting your hands on the right IT products is essential for any property manager. Working with Intelinet Systems means that you benefit from:
- Corporate Consolidated Billing or Branch Direct Billing
- Pre-set Credit Limits for all Branches for approved managing entities
- Designed and maintained IT Standards
- Integrated purchasing approval process and custom landing page
-
Subscription and software license management
- Tracking, Notification, Procurement and Reporting Services
Managed Services
IT managed services are a great way to outsource your IT needs, freeing up your own staff to focus on other areas of your business. Intelinet System’s services improve your entity’s IT infrastructure, making it more reliable and efficient. In addition, IT managed services can provide you with peace of mind, knowing that your IT needs are being handled by experts.
Our services include:
-
Managed Firewall | Network | Wireless
- Cost effective and fully managed network solution
- Managed Server | Managed Workstation | Managed Print
- Help Desk Services – 24x7 full day support or 13x5 half day support
-
Virtual Network Administrator
- White Glove Networking
- Resolves network related issues
- Works with carriers and providers in the integration of internet and VoIP systems
- Managed Security
Internet of Things (IoT) and Smart Tech
Intelinet Systems offers small IoT Managed Data Plan Bundles (Multiple SIM Packages) and emerging solutions for properties nationwide.
Our IoT and Smart Tech solutions include:
- Managed and un-managed Sensors
- Smart Home Solutions
Yes. Intelinet Systems provides both remote helpdesk and onsite technician support across the United States. We have supported property management companies with portfolios spanning multiple states and time zones.
Yes. We specialize in property take-overs and change-of-management projects. Our team follows your process and procedures to complete each transition efficiently, including decommissioning prior vendor access, setting up new network infrastructure, and onboarding staff to your systems.
Yes. Our team has experience supporting the leading property management software platforms, including Yardi Voyager, RealPage, and Entrata. We provide helpdesk support for end users working within these platforms and coordinate with platform vendors on technical issues when necessary.
Yes. We install and manage Wi-Fi networks, structured cabling, firewalls, switches, and access points at apartment communities, clubhouses, leasing offices, and construction sites. We also provide Wi-Fi analysis and cloud-managed access point deployments.
We offer 4-hour response and next-business-day response options for onsite support depending on service level. Remote helpdesk support is available during extended hours (13×5) as standard, with 24×7 available for organizations that require it.
Yes. We provide full IT setup for new apartment communities and commercial developments, including construction trailer IT, network infrastructure installation, and lease-up technology support so communities are connected from day one.
IT Support Built Around How Property Management Actually Works
Property management is not like most industries. Your teams are distributed across dozens or hundreds of locations. Your leasing staff depends on software platforms like Yardi, RealPage, and Entrata to process applications, collect rent, and manage work orders. Your maintenance teams need mobile access. Your residents expect Wi-Fi to work in the clubhouse. And when something breaks at a property in another state, you cannot afford to wait three days for a local technician to show up.
That is the reality Intelinet Systems was built around. We do not offer a generic IT support package and apply it to property management clients as an afterthought. We have spent years developing service delivery models, onboarding processes, and vendor relationships specifically for multi-site property management organizations – so when you call us about a change-of-management transition or a lease-up in a state where you have no local contacts, we already know what needs to happen and in what order.
Our centralized helpdesk serves as a single point of contact for your entire portfolio. Whether a leasing agent in Phoenix has a question about RealPage or a maintenance supervisor in Atlanta needs help connecting a new tablet to the property network, they reach the same team, documented under the same ticket system, with full visibility into your environment. That consistency matters when you are managing IT across dozens of locations with different internet providers, different hardware vintages, and different local history.
We also understand the compliance and credentialing requirements that come with working in property management. Intelinet is an approved and credentialed vendor through Compliance Depot (RealPage), NetVendor, and VendorCafe – which means we have already cleared the background check, insurance verification, and compliance review that many property management companies require before allowing a vendor to access their systems or properties. You do not need to manage that process when you work with us.
For organizations going through rapid growth – acquiring new communities, onboarding new management contracts, or integrating properties from another management company – consistent, scalable IT is not optional. Every property you bring on needs to be assessed, standardized, and connected to your systems. Every departing vendor needs their access removed. Every new employee needs accounts, devices, and training. Intelinet has managed that process hundreds of times, and we have built repeatable workflows so that nothing gets missed and transitions stay on schedule.
If you are evaluating managed IT providers for your property management organization, we would welcome the opportunity to walk you through how we work, what our onboarding process looks like, and how we have helped similar organizations standardize IT across their portfolios. Contact us to schedule a no-obligation consultation.
Contact us today to learn more about our property services and other IT solutions.