
The Integration of Telecom and IT: What Your Business Needs to Know
For decades, businesses operated with two distinct nervous systems. On one side, you had the telephone network — the lifeline to your customers, governed by copper wires, PBX boxes in the closet, and a phone company that sent a bill every month. On the other side, you had your Information Technology (IT) infrastructure — the computers, servers, and data networks that handled your internal operations and emails. These two worlds rarely spoke to each other. They had different technicians, different support numbers, and entirely different budgets. But in the modern business environment of the Dallas-Fort Worth metroplex and beyond, those








